market germany
Millions for AI Customer Service – GTAI – Markets Germany
The online-platform Gruenderszene reports that Munich startup E-bot7 has raised a cool 5.5 million euros in fresh capital to advance and develop its smart customer-service software. The basic idea is to integrate artificial intelligence into companies' existing customer support service, for instance, by suggesting answers to client questions. Founded in 2016, the company presently has 36 employees but plans for expansion are underway. E-bot7 is set to open offices in Paris and London and has its sights set even further from home. "For example, we want our software to be able to understand Asian languages quite soon," says E-bot7 co-founder Fabian Berlinger.